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Order Issues

How Do I Know My Order Went Through?

As soon as you place your order you will receive an order confirmation e-mail from support@triplemoon.com. If you do not receive this email, please:

  • Check your spam folder.
  • If it's not there - let us know you haven't received the mail (via the chat box, or email support@triplemoon.com). We can check your email address is correct in our system.

This email means that we have received your order in our system and charged your PayPal account or credit card for the purchase.

Please check the details in your confirmation email are correct, and let us know (via the chat box, or email support@triplemoon.com) if any details need changing immediately.

Most orders are processed within 24 hours, and we are unable to make changes once we have begun processing.

What If I Receive Incorrect or Damaged Items?

Damages sometimes occur in transit, and mistakes happen from time to time. We are human! Just contact us (via the chat box, or email support@triplemoon.com) and we'll help straighten things out.

We will always replace damaged items and correct our mistakes, with no additional cost or inconvenience to you.

Customer Reviews

What our lovely customers have to say...

950 reviews
16 hours ago - The Rule Of Three...
Kellie Wilborn said: Beautiful

A beautiful tee

Ruth Thomas said: Rule of Three T-shirt

Great quality shirt, perfect fit, and the graphics are beautiful...even better in person than in the picture!

Ton Scholts said: 2 x the rule of three

excellent article and excellent service

Kippy Brezner said: 5 star

The Rule Of Three...

Joyce Sinders said: 5 star

The Earth Does Not Belong To Us...

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