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Exchanges, Cancellations & Refunds

Exchanges

Since many items are custom printed to order, we are regrettably unable to accept returns.

So please check our detailed size guides (which you can find on all product pages) carefully, prior to purchase.

Cancellations & Changes

We operate a state-of-the-art, fully automated print production line. This means that we are able to custom print and ship orders quickly.

This also means that once an order has been placed, we are usually unable to alter or cancel it - as it hits the production floor very rapidly.

Please double check the details of your order on the cart and checkout pages prior to ordering!

Refunds

Refunds are offered at our own discretion, and usually fall into one of these categories:

  • You can cancel your order for a full refund, at any time before it has been processed. This is typically within 24 hours of purchase.
  • We will issue you with a full refund in the very rare event that we are unable to fulfill your order.

We want you to be feel confident in ordering from us, and we always stand by our products 100%. For this reason - if you are dissatisfied with your purchase for any reason - let us know within 14 days of receiving your goods - and we will be happy to refund your money in full.

Refunds will only be issued to the original Paypal account or credit card that you use when placing your order.

Always contact us (via the chat box, or email support@triplemoon.com) to discuss your situation, before taking any further action.

We are always here and happy to help :-)

Customer Reviews

What our lovely customers have to say...

1091 reviews
Patricia Garza said: 5/5

The Rule Of Three...

Angela Romero said: Fire My Spirit

Love the shirt! I have received several comments on how cool the shirt is. They ask me where did I get it. I tell them Triple Moon!

8 days ago - Fire My Spirit...
Sarah Wilkinson said: Brilliant

Absolutely love my t-shirt. fits well and I love the quote around it. Delivery was quick too considering I am in the UK

Wendy Roberts said: 5/5

Sunlight Pendant (20% Off)

Amber Gulzow said: Love it

Looks just like the picture, and the description was accurate to what it is. Also was delivered quicker than I expected- a plus!

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